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Privacy Policy

Effective Date: 2026

1. Introduction

Welcome to Cryogenic Rotating Services, Inc.. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws. This policy outlines how we manage information gathered through our global service network.

2. Information We Collect

We may collect and process the following types of information:

  • Contact details: Name, email, phone number, and business address when you request a consultation or contact our headquarters.
  • Business-related information: Technical specifications regarding your cryogenic equipment, pump brands (e.g., JC Carter, Ebara, Nikkiso), and service history.
  • Technical data: IP addresses and browser details for website analytics and to improve our digital Knowledge Hub.

3. How We Use Your Information

We use your data for the following purposes:

  • To provide expert cryogenic pump repair, overhaul, and field services.
  • To communicate regarding inquiries, provide quotes, and deliver global support.
  • To manage 24/7 emergency breakdown services and drydock support.
  • To comply with international engineering and safety standards.

4. Data Sharing & Security

We do not sell or rent your personal data. However, we may share information with:

Global Service Network: Partners and field service teams in locations such as Singapore, UK, Greece, Spain, India, and Qatar to provide local support.

  • Authorities: If required by law or to ensure the safety of global LNG/LPG operations.
  • We implement high-level security measures to protect your technical and personal data from unauthorized access.

5. Your Rights

Depending on your jurisdiction (including the United States and international regions we serve), you may have the right to:

  • Access, update, or request the deletion of your data.
  • Restrict the processing of sensitive technical or business information.
  • To exercise these rights, please contact our USA headquarters at [email protected].

6. Data Retention

We retain your data only for as long as necessary to support the lifecycle of your cryogenic equipment, including maintenance, retrofits, and warranty tracking.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Cryogenic Rotating Services, Inc.

Headquarters – USA,  Phone: +1 (714) 865-9624 Email: [email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect our growing global operations and service capabilities. Any changes will be posted on our website with an updated effective date.

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